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STREAM HASN'T BEGUN AT SCHEDULED TIME

What to do if your live event has not started at its scheduled time.

Updated over 2 months ago

If the scheduled start time has passed and the stream hasn't started for you, please try refreshing the page. If your countdown seems incorrect, please exit and reenter the stream. Please make sure you are accessing VEEPS via an optimized platform. You can access Veeps on our native apps for Apple TV, Samsung TV, Fire TV, and Roku as well as our mobile apps for iOS and Android. You can also cast to your Smart TV from our mobile app or from a browser.

If you're not seeing any picture, you may be on an incompatible platform or browser. VEEPS is not optimized for use on Smart TV browsers, gaming device browsers, or via a VPN.

If there are any on-site delays, these will be communicated to you via email and/or the chat moderator.

If the problem persists and the stream does not begin during the scheduled time, please reach out to our support team via chat or email so that they can address the issue as quickly as possible so you do not miss the stream.

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